TJ VERTEX LTD identity and contact details
TJ VERTEX LTD is a company registered in England and Wales under company number 17331958.
Registered address: 4 Nine Acres Close, London, E12 6AU.
Telephone: 07741 816977.
Email: info@tjvertexltd.com.
Information collected
We may collect information that you choose to provide when you contact TJ VERTEX LTD.
- Name, email address and telephone number.
- Property postcode and property type information.
- Details about the existing heating system, service required and preferred contact method.
- Any additional information included in the enquiry message.
When you use the website contact form, the information entered into the form is used only for handling the enquiry and related business administration.
Purpose of processing and lawful basis
Personal information may be used for the following purposes:
- Responding to website enquiries and arranging follow-up contact.
- Reviewing whether the requested service is relevant to the property and enquiry scope.
- Preparing further discussions, site assessments, proposals or administrative records where appropriate.
- Complying with applicable legal, tax, accounting or regulatory obligations.
The lawful basis will usually be one or more of the following: taking steps at your request before a possible contract, legitimate interests in managing enquiries and running the business, and compliance with legal obligations where relevant.
Service providers
Website hosting, email, form delivery and ordinary business administration may involve third-party service providers acting on behalf of TJ VERTEX LTD. Those providers are expected to process information only as necessary for the relevant service.
Data storage, security and retention
TJ VERTEX LTD takes reasonable steps to protect personal information against unauthorised access, misuse, alteration or disclosure.
Enquiry information will be retained only for as long as reasonably necessary for the enquiry, related business administration and applicable legal obligations.
Information may be stored in email systems, website-form delivery systems, ordinary office records and other business administration tools used to respond to the enquiry.
Customer rights
Depending on the circumstances, you may have the right to:
- Request access to personal information held about you.
- Ask for inaccurate information to be corrected.
- Request erasure or restriction where the law allows it.
- Object to certain processing based on legitimate interests.
- Request transfer of information in limited cases where data portability applies.
Requests should be made using the contact details shown in this policy. TJ VERTEX LTD may need to ask for information to verify identity before disclosing or amending personal data.
Right to complain to the ICO
If you believe that personal information has been handled improperly, you may raise the matter with TJ VERTEX LTD first. You also have the right to complain to the Information Commissioner's Office.
Information about the ICO is available at ico.org.uk.
Contact details for privacy matters
Privacy enquiries can be sent to: